Verify that the Charge cradle is plugged into an AC adapter or a USB port on your system. If plugged into the system, make sure the system is turned on. If it still doesn’t show lights, remove and reinstall the battery on the mouse to reset the mouse.
It is possible that the gyroscope is not activated. Squeeze or double-click the trigger on the bottom of the mouse.
The speed or acceleration may not be set properly. Change the cursor tracking speed in the mouse control panel.
The light will only come on when the mouse is transmitting to the USB receiver, while holding the activation trigger move the mouse the light should come on.
Your batteries are low. Recharge the internal battery pack by placing the mouse on its charging cradle.
The Gyration 2.4GHz product uses a technique called interference avoidance so it will automatically channel away from wireless networks, Bluetooth devices etc. The problem with network interference generally is caused by the wireless router or access point being set up to broadcast over the entire 2.4GHz band. There should be set up options in the router or access point to set the broadcast bandwidth to something other than all 800 channels available in the 2.4GHz band. Once the SSID is changed the problem should go away (preferred non-overlapping channels are 1, 6, and 11).
Move the USB receiver to a different USB port (front of system vs. back) or try a short USB extension cable to move the USB receiver.
There could be radio interference. Move the receiver away from other electronic devises (e.g. monitor, speakers, radio, etc.).
It is possible that your Mouse and Receiver are not synchronized. Connect the devices as shown in your Quick Start Guide.
Remove and reinstall the battery to reboot the mouse. Then set the mouse on a charge cradle, you should see it light up as it starts charging.
Troubleshooting the Air Mouse GO Plus installation is a snap. Just follow the instructions in the Quick Start Guide shipped with your mouse.