Technical Support

Limited Warranty

Subject to the exclusions contained below, Gyration, regarding the wired security camera lineup warrants that for a period of five (5) years from the date of purchase by the first consumer purchaser of the product that this product is free from defects in materials and workmanship and conforms to its specifications, and regarding the wifi smart camera lineup warrants that for a period of one (1) year from the date of purchase by the first consumer purchaser of the product that this product is free from defects in materials and workmanship and conforms to its specifications. During this period, Gyration. will repair or replace any product which proves to be defective. However, Gyration will not warranty any product which has been subject to improper handling, abuse, negligence, improper installation or unauthorized repair. The warranty will not cover products installed with components not approved by Gyration. and products where the sealed assembly trace has been broken. If you discover a defect, Gyration. will, at its option, repair or replace the product free of charge, provided you return it during the warranty period with freight charges pre-paid to Gyration. Before returning any product, you must obtain a Return Merchandise Authorization number (RMA). This RMA # must be clearly marked on the outside of the package you are returning for warranty service. Be certain to also include your name, shipping address (no PO BOXES), telephone number, and a copy of the invoice showing proof of purchase in the package.

 

E-Mail Support

Email for support: support@gyration.com

Toll Free: (800) 795-6788
9:00AM to 5:00PM PST Monday to Friday