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Trouble Shooting

GyroTransport Flash Update
Requires Windows XP or Vista and  a USB connected GyroTransport Flash Receiver.

This download is highly recommended to repair Gyration GyroTransport flash receivers. This download will repair receivers exhibiting the following symptoms:
  • Files on the drive corrupt or become unusable over time.
  • The flash drive ceases to function with the Flash indicator light stuck on.
  • The flash drive loses data.
  • The flash drive cannot be accessed or appears as an “unformatted drive”.
To Install:
BACK UP ALL DATA FROM YOUR FLASH DRIVE. The install process may delete files currently on your flash drive.
  • Click the link below to download the file to your PC.
  • Locate the downloaded file and double-click to unzip.
  • Run the “TransportUpdateV55.exe” file by double clicking on the file.
  • Follow onscreen instructions.


Flash Upgrade



Media Center Remote Triple Tap Does Not Work
When entering alpha characters in Windows Media Center using the number keys on your Gyration Media Center Remote only numbers are entered.
 
Please download unzip and install one of the following.


General USB Troubleshooting (Windows 98/ Windows 98 Second Edition/Windows ME)

  • Click here for troubleshooting tips regarding your Universal Serial Bus (USB) device.



Troubleshooting Device Conflicts with Device Manager (Windows 95/Windows 98/ Windows 98 Second Edition/Windows ME)

  • Click here to troubleshoot hardware problems caused by incorrect driver installation.



Error Message: Cannot Install Hardware. An Error Occurred During the Installation of the Device. (Windows XP)

  • Click here to troubleshoot installation problems encountered after upgrading to Windows XP.



Installing USB Devices on Linux

  • Click here for USB Human Interface (HID) Configuration.

Note: Gyration does not support use of its devices under the Linux OS. The link above has been provided as reference only. User assumes responsibility for installation under this OS.

 
Contacting Gyration Technical Support

E-mail:
support@gyration.com

Phone:
1-888-340-0033
Hours:
8AM - 5PM PST, Mon-Fri