Home Theater FAQ

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support > Technical Support

Home Theater FAQ

My Media Center Remote mouse function doesn't work
My Cursor drifts off the screen
I have tried all so the codes in the manual, but none seem to control the device
My Media Center Remote Triple Tap does not work
Can I use GyroTools with my Medial Center Remote

Q: My Media Center Remote doesn’t work at all.

A: The batteries might be weak, dead, or installed incorrectly. If the batteries are weak, the backlighting will also be weak on the device mode buttons.

Q:My cursor drifts off of the screen

A: Generally speaking cursor drift can be corrected by forcing the gyroscope to recalibrate, the steps follow:

Remove and re-install the batteries to reset the device.

Set the remote on a steady surface (table top).
Double click the Gyro activate button (this will keep the gyro on). The cursor will start to drift but should stop within 7 to 10 seconds.

Q:I have tried all so the codes in the manual, but none seem to control the device.

A: This generally occurs on newer TV's, satellite boxes and other components. Gyration tries to keep up to date with the remote codes but it is not always possible as component manufacturers add and change functionality. If this is the case you will have to program the remote using the learning techniques in the manual.

Q:Media Center Remote Triple Tap Does Not Work

A: When entering alpha characters in Windows Media Center using the number keys on your Gyration Media Center Remote only numbers are entered. Please download unzip and install one of the following.

For Windows 32bit operating systems

Media Center Triple Tap (Win 32bit OS)

For Windows 64bit operating systems

Media Center Triple Tap (Win 64bit OS)

Q: Can I use GyroTools With my Media Center Remote?

A: : No, GyroTools is not supported on the Media Center Remote.

Legacy FAQ

Q:Are GyroTools updates available for Media Center Edition 2005 for the GP2000-001 and GP21000-001

A: Gyration Tech Bulletin: G-03A Media Center Remote w/ Windows XP MCE 2005 Updated 1/31/05

The following GyroTools upgrade utility fixes problems with GyroTools MCE running on Windows XP MCE 2005. It is not intended for GyroTools PC versions that shipped with the Ultra, Ultra GT or Ultra Pro Mouse.

Products Affected:

GyroTools MCE version 7.1 running on Windows XP MCE 2005 systems.

Swipes not functioning properly
On-screen numeric keypad not functioning properly

Click here (exe file) and either run from its current location or download to your hard drive. When the utility is executed, it searches your hard drive for your GyroTools installation and updates the appropriate files. Follow the on-screen instructions.

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